Cancellation policy:
I completely understand that unexpected circumstances may arise, requiring you to reschedule your appointment. To ensure effective communication, my online booking system will automatically send you a confirmation email and text message 72 hours prior to your scheduled appointment. In the event that you are unable to attend, kindly utilize the provided link in the email or text message to reschedule. By doing so, you will provide me with an opportunity to fill the vacant time slot, as I may have turned away other guests due to your secured reservation.
Please note our appointment rescheduling policy: Any rescheduling made at least 24 hours prior to your appointment will incur a fee of $40 per hour time slot, which must be paid before you can rebook. For same-day appointment rescheduling, cancellation, or failure to attend (No Show), 50% of the service fee will be charged, and your card on file will be automatically billed accordingly. Moreover, please be informed that any instances of a 'No Show' will result in the inability to book future appointments.
Please note our appointment rescheduling policy: Any rescheduling made at least 24 hours prior to your appointment will incur a fee of $40 per hour time slot, which must be paid before you can rebook. For same-day appointment rescheduling, cancellation, or failure to attend (No Show), 50% of the service fee will be charged, and your card on file will be automatically billed accordingly. Moreover, please be informed that any instances of a 'No Show' will result in the inability to book future appointments.
Running late Policy:
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Please take your time and prioritize your safety. I understand that parking can be challenging or unexpected traffic delays can occur. Your well-being is of utmost importance, and I would rather you arrive safely than risk any potential accidents. To allow for unforeseen circumstances, I have implemented a 15-minute grace period.
In the event that you arrive later than 15 minutes, we may still be able to accommodate your appointment by omitting the blow dry service. However, it is essential to note that in such cases, you will be charged the full price for the scheduled service. If your tardiness prevents us from accommodating your service, I kindly request rescheduling to the next available appointment slot. Additionally, our cancellation policy will be enforced to ensure fairness to other guests with scheduled appointments, as I strive to provide a seamless and respectful experience for everyone involved. |
Studio Policy:
According to the current guidelines established by LA County, there are no specific COVID-19 restrictions in effect. Nevertheless, I kindly ask that if you are in the process of recovering from an illness, you wear a face mask when you visit as an additional precautionary measure.
Additionally, if you are feeling unwell, I strongly urge you to reschedule your appointment for a later date. Ensuring your well-being, as well as the health and safety of myself and other guests, is my highest priority.
Additionally, if you are feeling unwell, I strongly urge you to reschedule your appointment for a later date. Ensuring your well-being, as well as the health and safety of myself and other guests, is my highest priority.
AMENITIES:
For your convenience, I provide phone chargers and outlets that you can use to charge your phone or computer during your visit. If you need to work on your device, I kindly ask that you bring your own earphones to ensure your privacy. In consideration of your work requirements, I am more than happy to lower the volume of the background music, allowing you to focus and work comfortably.
I value your preference in music selection. Please feel free to share your favorite playlist, as I would be delighted to listen to it together with you during our time together. Your musical preferences are important to me, and I look forward to enjoying the music of your choice as we spend our time together.
During color services, I offer a selection of wines and sparkling adult beverages for your enjoyment. These beverages are specifically available to enhance your experience during this particular service. Additionally, we provide a variety of snacks to further elevate your comfort.
Please feel free to utilize these amenities and let me know if there's anything else I can do to enhance your experience.
I value your preference in music selection. Please feel free to share your favorite playlist, as I would be delighted to listen to it together with you during our time together. Your musical preferences are important to me, and I look forward to enjoying the music of your choice as we spend our time together.
During color services, I offer a selection of wines and sparkling adult beverages for your enjoyment. These beverages are specifically available to enhance your experience during this particular service. Additionally, we provide a variety of snacks to further elevate your comfort.
Please feel free to utilize these amenities and let me know if there's anything else I can do to enhance your experience.
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